Your rental history has real value. The more you work with us, the more you earn — automatic discounts, points on every booking, and exclusive rewards.
Three simple steps. No sign-up forms, no gimmicks.
Every dollar you spend earns points at your tier's multiplier rate. Bronze earns 1× per dollar. Sapphire earns 7×.
Your tier is based on your lifetime spend with us. Once you reach a tier, it's yours permanently — it never resets.
Use your points for dollars off future bookings. 100 points = $1 off rentals. Stack points with your tier discount for maximum value.
Six levels based on your lifetime spend. Your tier never goes down.
What every tier includes.
| Benefit | Bronze | Silver | Gold | Platinum | Black | Sapphire |
|---|---|---|---|---|---|---|
| Rental Discount | — | — | 3% | 5% | 10% | 15% |
| Points Multiplier | 1× | 1.5× | 2× | 3× | 5× | 7× |
| Dedicated CSR | — | — | — | — | Yes | Yes |
Log into your account and click "Activate My Status." Your tier is already calculated based on your rental history.
Tiers are based on your cumulative lifetime spend with Neighbourhood Studios. Once you reach a tier, it never resets — it only goes up.
No. Points never expire and roll over indefinitely.
Yes. Your tier discount is applied to the rental rate first, then points are redeemed as a separate credit.
Points are earned on all bookings from April 1, 2026 onward. Your tier is based on lifetime spend, but points start fresh.
Let your CSR know when booking. Points are applied as a dollar credit — 100 points = $1 off.
Keep booking with us. Your tier advances automatically when your lifetime spend crosses the next threshold.
All spending across all locations counts toward your single lifetime total.